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Welcome to My Room
About My Room
My Room is a family business created in Spain, which was born with the idea of satisfying a growing demand from tenants who were looking for higher quality and added value in shared apartment accommodation.
We have several years of experience providing real estate advisory services, and even today we continue to do so, but we have specialized in the management and marketing of rental accommodation in shared flats for students and young professionals.
OUR VALUES
OUR INDICATORS
Every season My Room is chosen by students from all over the world to study and have unforgettable experiences.
POSITIVE REVIEWS
97%
SEMESTER OCCUPATION
96%
SATISFIED OWNERS
100%
MANAGED RESERVATIONS
95%
MISSION
Our mission is the satisfaction of our customers, we work every day to provide both tenants and owners with an excellent service with added value, and a close, familiar and reliable treatment.
We offer quality accommodation to our tenants in order for them to enjoy a peaceful stay and experience unforgettable moments when using our services, facilitating good coexistence among colleagues from different cultures. So that the experience as a whole is for studies or work, it becomes a time of positive memory.
VISION
To position ourselves as leaders in the long-stay accommodation market for students and young professionals in the city of Madrid and Alcalá de Henares, until we reach the entire national and international market. Our dream is to make renting a room as simple as ordering a coffee. We work so that through the web we can mentally teleport our clients to a home, anywhere in Madrid and Alcalá de Henares so that through photos and videos they can live the real experience of seeing the house without having to be there physically, and they can reserve their room with complete peace of mind.
Our Team
In My Room We have a great human team, made up of professionals both in the real estate sector, and in the area of maintenance, repairs and cleaning. So that together and coordinated we can provide an excellent quality in our services. we have multilingual staff. Key to facilitate communication between owners and tenants who do not speak Spanish. In addition, our customer service answers questions in the language that they feel most comfortable with.
Passionate about what we do, we understand that teamwork is something that must lead us to obtain the best results. We work for and for the client, and we do it in the best spirit, in a positive way, with enthusiasm and camaraderie. We know that the motivation and dedication of our staff to their work is vital to the success of My Room and we are convinced that a good work environment generates benefits, both for the company and for our clients.
Our strength is the cohesion supported by values, attitudes and norms in favor of a common goal, the excellence.
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